During your flight

On-board services

Welcome

Your safety and well-being are of paramount importance to us. Our cabin crew will do their utmost to make your trip as comfortable as possible.

Duty Free

On most flights we sell a range of duty free products such as perfumes, cosmetics, jewellery and gifts. Flights outside of the EU may allow us to sell cigarettes and a range of alcohol (see our in-flight catalogue on this page).

Payments may only be made in cash (Euros).

In flight rules

Use of electrical and electronic equipment

For your safety, the use of electrical and electronic equipment is restricted because of potential interferences with navigation systems of the aircraft.

You can use the following devices on board, except during take-off and landing:

  • Laptops and tablets (ONLY in flight mode if a SIM card is installed)
  • Mobile phones (ONLY in in flight mode)
  • MP3 players
  • CD and DVD players
  • Handheld game consoles
  • Digital Camera and video camcorders
  • Digital voice recorders

Devices that may NOT be used at any time on-board the aircraft (whether in flight or on the ground):

  • Wi-Fi / Mi-Fi hotspots
  • Transmitters
  • Radios
  • Bluetooth equipment and remote controls

In case of any doubt on the use of an electronic device on board the aircraft, please ask permission from the crew before using it during the flight.

Alcohol consumption

You are not allowed to consume alcohol on-board an aircraft that is not served by the air operator.

If you bought alcoholic beverages at an airport duty free shop, you may carry the bottle on board but the bottle must remain hermetically closed throughout the flight.

Smoking forbidden on-board

In compliance with existing regulations, smoking is strictly forbidden on board our flights, this also applies to all forms of Electronic cigarettes.

Our aircraft is equipped with smoke detectors that ensure full compliance with existing regulations. Infractions will be severely punished by law.

Travel tips

In order to have a pleasant, restful flight, follow our advice…

Travelling in an airplane implies a prolonged sitting station that may cause some unpleasantness:

  • Don’t remain in the same position for long, especially if you cross your legs.
  • Don’t place anything under the seat in front of you: use the space to stretch your legs
  • Exercise: extend, rotate and flex your legs, ankles and toes. Shrug your shoulders and stretch your neck. Rotate your body left and right. This will improve your blood circulation.

The atmosphere inside aircraft cabins is usually dry and may cause dehydration:

  • Drink lots of water regularly.
  • Remove your contact lenses and don your eyeglasses.
  • Avoid alcohol as it is extremely dehydrating and more toxic at cruising altitude.
  • Avoid caffeine which is also dehydrating.